Responsible Gaming

Preventing Compulsive Gambling

1. Age Restriction: No person under the age of 18 is allowed to participate in any form of gambling activity on our platform. This is strictly enforced through rigorous verification processes.
2. Personal Limits: We provide the tools to set your deposit, wager, and loss limits. You can adjust these settings at any time to help manage your gambling activities responsibly.
3. Self-Assessment Tests: Regular self-assessment tests are available to help you identify potential signs of gambling problems. These confidential assessments help you make informed decisions about your gaming behaviors.
4. Time-Out: Should you need to take a break, our Time-Out feature allows you to take a short break from gambling for a period of your choice, ranging from 24 hours to six weeks.

Support and Assistance

1. Self-Exclusion: For those who need a more extended break, our self-exclusion program allows you to block access to your account for a period ranging from six months to five years. Reinstatement will only be considered after the exclusion period has ended and with strict assessments.
2. Resources for Help: We collaborate with various organizations that support and provide counseling for gambling addiction. Contact information for these services is available on our platform and from our customer service team.
3. Training Our Staff: All our staff receive training on the principles of responsible gaming and how to assist users experiencing gambling-related problems.

Promoting Responsible Behavior

1. Information and Communication: We regularly inform our players about the risks of gambling, how to gamble responsibly, and how to access help if needed. This information is available on our website and through our customer service.
2. Monitoring and Research: We continually monitor gambling behavior on our platform to identify potential issues. We also support research into gambling behaviors to develop better prevention strategies.
3. Marketing and Advertising: All our marketing and advertising campaigns are conducted responsibly. We never target minors or vulnerable populations, and we always provide clear messages about the risks of gambling.

Changes to the Responsible Gaming Policy

META888 can change this Responsible Gaming Policy at any time. Once changes are posted on the site, they will take effect immediately. We want you to keep up with how we’re helping you gamble safely, so please read this policy often. 

Contact Us

If you have any questions or need further assistance regarding responsible gaming, please do not hesitate to contact us at:

• Email: [support@meta888my.com]

If we work together, we can ensure that gaming stays a fun and safe hobby. Thank you for choosing META888 as your trusted gaming partner.

This Responsible Gaming policy for META888 is designed to ensure users in Malaysia understand and have access to necessary resources to manage their gaming habits effectively and responsibly.